Responsible Gaming at 7bete — Play Safe, Stay in Control

At 7bete, we believe that betting and casino gaming should be a form of entertainment — not a source of financial stress, emotional harm, or family conflict. We design our platform with player wellbeing as a genuine priority, and we provide a full suite of responsible gaming tools so that every player in Bangladesh can set their own limits and maintain a healthy relationship with gambling.

This page explains the responsible gaming tools available to all 7bete account holders, outlines the warning signs of problem gambling, and provides guidance on how to access support — including our 24/7 live chat and email. If gambling has stopped being enjoyable and is starting to affect your daily life, this page is the right place to start. You do not need to handle this alone.

All of the tools below are available directly from your 7bete account settings. They are free to use, take effect immediately, and can be escalated at any time by contacting our support team.

Activating your responsible gaming tools on 7bete takes just a few taps. Follow these steps:

• Log in to your 7bete account and go to Account Settings from the main menu.
• Select the Responsible Gaming section — all tools are listed there with simple toggles and input fields.
• Set your limit or exclusion period. Deposit limit and time-out changes take effect within minutes; self-exclusion is instant and cannot be reversed during the active exclusion period.
• Need help activating a tool? Our live chat support team is available 24/7, including during Eid, Pohela Boishakh, BPL match days, and all public holidays.

If you request a self-exclusion and later wish to reopen your account after the exclusion period ends, a mandatory 72-hour cooling-off window applies before access is restored. This deliberate pause gives you time to reflect before returning to play.

Problem gambling can develop gradually. Recognising the early warning signs is the first step toward getting help. Ask yourself honestly whether any of the following apply to you:

If you recognise two or more of the signs above in your own behaviour, we strongly encourage you to activate the self-exclusion or time-out tool in your account settings right away, and to contact our support team. Acting early makes a real difference.

7bete operates its platform in line with internationally recognised responsible gaming principles. The following commitments apply across all 7bete products and markets, including BPL cricket betting, T20 markets, live casino, and slots.

For most 7bete players in Bangladesh, betting on BPL cricket or playing a favourite slot is simply a way to enjoy leisure time. The following habits help keep it that way:

• Set a fixed entertainment budget before you start — treat your deposit the same way you would treat a cinema ticket or a meal out. Once that budget is spent, stop for the day.
• Never bet when emotionally stressed, upset, or under the influence of alcohol — impaired judgment leads to larger bets and bigger losses.
• Take regular breaks during betting sessions. Step away from your phone for at least 15 minutes every hour and use the session timer in account settings to track your time online.
• Accept losses as a normal part of the experience. The house always has an edge over time. Chasing a loss with a bigger bet is a pattern that leads to escalating losses, not recovery.
• Keep gambling separate from your financial responsibilities. Never use rent money, bill payments, school fees, or family household funds to finance a bet.

If at any point gambling stops feeling enjoyable and starts feeling like a necessity, that is your sign to pause. Use the time-out tool, speak to our support team, or take a break. 7bete will always be here when you are ready to return — on your own terms.

If you feel that gambling has become a problem — or if a family member or friend has raised concerns about your betting behaviour — please reach out. Our responsible gaming support team is available around the clock and is trained to help you access the right tools, discuss your situation confidentially, and guide you toward appropriate next steps. There is no judgment. There is no pressure. There is only support.

All responsible gaming enquiries are handled with complete confidentiality. Activating a responsible gaming tool or contacting our team for support will not result in your account being penalised or treated differently in any way. 7bete encourages every player to use these tools proactively — not just when a problem arises, but as a regular part of a healthy approach to entertainment betting.